The Travel Gear Aussie Travellers Trust
Compression cubes, neck pillows, anti-theft bags, and more, trusted by thousands of organised Aussie travellers
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Frequently Asked Questions
How do Travellers Edge products work?
Travellers Edge products work by transforming the way you pack and travel. Using smart, space-saving designs and traveller-tested features, they keep your essentials organised, protect valuables, and simplify every journey, helping you pack lighter, move smarter, and focus on the adventure ahead.
Will Travellers Edge products make travelling easier?
Travellers Edge products are thoughtfully designed to simplify every journey by keeping your gear organised and accessible. They save space, protect essentials, and reduce stress, helping you pack smarter, move lighter, and enjoy more freedom wherever your adventure takes you.
Where are you located?
Our head office is located in Cairns, Queensland.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at travellersedgeau@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Travellers Edge, our mission is simple, to help Australians enjoy stress-free travel. We design smart, practical products that keep belongings organised, lighten the load, and simplify every journey. Because smoother travel means more freedom to focus on adventure
Fast, Free & Secure Shipping Australia Wide
Better journeys shouldn’t have to wait. That’s why we offer fast, free shipping Australia-wide. Your travel essentials are packed with care and delivered straight to your door, so you can start travelling smarter, sooner.